Dog resting on its bed in a bright rental home bedroom
For applicants and residents | Houston & San Antonio, TX

Pet & Animal Policy

All applicants and residents are required to complete a PetScreening profile, including households without pets. This allows every pet and assistance animal request to be reviewed the same fair, consistent way.

PetScreening profile types and fees

No pet / animal

Households with no pets or animals

Free

Household pet

Dogs, cats and other pets

$30 by card | $25 by ACH Per pet, renewed yearly

Assistance animal

Service and support animals

Free

PetScreening fees are paid directly to PetScreening for its review service. Newera does not receive any portion of these fees.

This policy does not grant approval to keep a pet. No pet may reside at or visit the property until Newera has approved the pet in writing and a pet addendum has been signed by all parties.

A Policy That Works for Residents, Too

Fair for everyone. One process, applied the same way to every household.

Rewards responsible owners. A higher FIDO Score means a lower monthly pet fee.

Keeps homes pet-friendly. Clear records help owners keep welcoming pets.

Step by Step

How to Complete Your Profile

Go to newerapropertymanagement.petscreening.com and select the profile that applies to your household. Only one adult per household is required to complete the profile.

  1. 1

    Select your profile

    Choose No Pet / Animal, Household Pet, or Assistance Animal.

  2. 2

    Provide pet details

    Upload a current photo and proof of vaccination for each pet.

  3. 3

    Request an accommodation

    For an assistance animal, submit your request with any supporting documentation.

  4. 4

    Submit your profile

    Your profile is shared with Newera automatically. An application is not considered complete until the profile is submitted.

Bulldog lying on a rug on a hardwood floor
Up-to-date vaccinations required
Policy Details

Allowed Pets

Dogs and cats are permitted at properties designated as pet-friendly. Other animals are reviewed on a case-by-case basis.

  • Each property listing indicates whether pets are permitted at that property.
  • All pets must be current on required vaccinations.
  • Approval applies only to the pets named in the pet addendum. Any new or replacement pet requires its own profile and written approval before it may reside at the property.

Pet fees and deposit

The monthly pet fee is based on each pet's FIDO Score (paw rating) assigned by PetScreening. Pets with higher scores are considered lower risk and qualify for a lower monthly fee, so responsible pet ownership is rewarded.

  • A pet deposit is required for each approved pet and is added to the security deposit.
  • The monthly pet fee is due with rent for as long as the pet resides at the property.
  • Pet fees, pet rent and pet deposits do not apply to verified assistance animals.

Restricted breeds

Certain breeds may not be approved due to the property owner's insurance requirements. Applicants who are unsure whether a breed is restricted are encouraged to contact us before applying.

Breed restrictions do not apply to verified assistance animals.

Assistance animals

Service animals and support animals are not considered pets. Accommodation requests are reviewed in accordance with the federal Fair Housing Act and applicable Texas law. Requests may be submitted through PetScreening using the free assistance animal profile.

  • No PetScreening fee, pet fee, pet rent or pet deposit is charged.
  • Pet limits and breed restrictions do not apply.
  • Residents remain responsible for any damage caused by the animal.
  • If a household pet profile was created in error, PetScreening may convert it and refund the fee after review.
Living With Pets

Pet Rules

Residents are responsible for the care, conduct and supervision of their animals at all times.

  • Pet waste must be picked up from the yard and common areas promptly and regularly.

  • Pets must be leashed or otherwise contained when outside the home or fenced yard.

  • Fences and gates must be kept closed and secure.

  • Pets may not be left unattended for extended periods or in a manner that disturbs neighbors.

  • Residents are responsible for the cost of any damage, cleaning or pest treatment caused by an animal.

  • An unapproved animal at the property may result in additional fees and is considered a lease violation.

  • PetScreening profiles must remain active and be renewed annually for as long as the pet resides at the property.

Questions About This Policy?

Questions about this policy may be directed to support@newerapm.com or by phone: Houston (832) 558-2911 or San Antonio (210) 812-5880. For assistance with a PetScreening profile or payment, please contact PetScreening at support@petscreening.com.