Looking to Buy
Tell us your budget, your criteria, and the areas you're considering. We'll bring you properties worth your time — on-market listings, off-market opportunities, and pocket deals — and represent you from offer through closing.
Service 01
Marketing, Leasing & Tenant Screening
Vacancy is the single most expensive line item on a rental property. Every day a property sits empty is rent you'll never recover — which is why marketing and leasing is the first service we take seriously. We start with high-quality listing photography, a written description crafted to attract qualified renters, and syndication to all of the major rental platforms: Zillow, Trulia, Apartments.com, Realtor.com, Rent., HotPads, and our own website.
Every applicant goes through the same thorough, Fair-Housing compliant screening process, and we apply the same consistent standards to every applicant — always. Our full requirements are published on our Resident Qualification Criteria page.
Once an applicant is approved, we handle everything: the lease agreement (state-compliant and regularly updated by legal counsel), security deposit collection and escrow, move-in walkthrough with full photo documentation, and the initial welcome handoff to the resident. You approve the applicant before we sign; after that, the lease is active and rent collection begins.
How It Works
Listing & Marketing Go Live
We photograph the property, write the listing, and syndicate to every major platform within 24–48 hours of the marketing agreement.
Applicants Apply & Are Screened
Every applicant completes an online application. We run credit, criminal, eviction, and income checks, and verify employment + prior landlords.
You Approve the Resident
We present qualified applicants with a summary of their screening. You have final approval authority — we never sign a lease without your sign-off.
Lease Signed & Move-in Complete
We execute the lease, collect security deposit, perform the move-in walkthrough with photos, and hand keys to the new resident.
Service 02
Rent Collection & Owner Reporting
Reliable rent collection is the foundation of a profitable rental portfolio — and transparent reporting is the foundation of a sustainable owner-manager relationship. We handle both rigorously. Residents pay rent online through a secure portal via ACH, debit, or credit card. Funds clear through our trust account and are deposited directly into your designated bank account on a consistent monthly schedule.
Every owner has a secure, always-on portal with their current statement, year-to-date ledger, unit photos, work order history, and tax documents. Nothing is hidden behind a request form, nothing requires a phone call to retrieve. If you want to know where your rent is at any given moment — log in. If you want a printed statement mailed to you instead, we can do that too. The goal is simple: you should never have to chase us for information about your own property.
When a resident pays late or stops paying, our process is predictable and Texas-compliant. Late fees are assessed per the lease terms. Formal notices are posted on the legally required schedule. If a payment plan can be negotiated that preserves your cash flow and avoids eviction costs, we'll propose it to you with the math. If eviction becomes necessary, we coordinate the filing, the court date, and the turnover — keeping your vacancy window as short as possible.
How It Works
Residents Pay Online
Rent is collected through our secure resident portal. Funds clear through our trust account, not a third party.
We Deposit to Your Account
Net proceeds are transferred to your bank account on a consistent monthly schedule, typically by the 10th of the month once rent has been collected and cleared.
Monthly Statements Generated
Full income and expense statements post to your owner portal the same week. You can also opt-in to email PDFs.
Year-End Tax Docs Delivered
1099s and annual statements arrive every January — ready to hand to your CPA without follow-up.
Service 03
Maintenance & Vendor Management
Maintenance is where most property managers either overspend or underperform. Newera does neither. Every vendor in our network is licensed, insured, and vetted before they ever touch a Newera-managed property. We've built long-term relationships with HVAC techs, plumbers, electricians, roofers, and general handymen across Houston and San Antonio — which means we get fair pricing, prompt service, and skilled work consistently.
When a resident submits a maintenance request through the portal, it is logged right away and prioritized by urgency. Emergencies (a gas leak, sewer backup or fire hazard) come through our 24/7 emergency line, where a real person answers and we work to have a vendor dispatched within the hour. Urgent issues (no A/C in summer, an active water leak) are typically dispatched the same day, and routine requests (a leaky faucet, a broken blind) are typically scheduled within a few business days. You're kept informed whenever an issue affects your property.
Each owner keeps a maintenance reserve with Newera. Repairs under $500 are typically paid from that reserve, so you don't need to send funds for routine work. The reserve is replenished from rent collections, and every expense is itemized on your monthly statement. Repair approvals follow the terms of your management agreement, and larger repairs are always reviewed with you before work begins. No surprises, no "management fee" markups on vendor invoices, no mystery charges on your statement.
How It Works
Resident Submits a Request
Through the portal, by phone, or in an emergency by 24/7 phone line. Tickets are logged and triaged within minutes.
Priority Triaged & Vendor Dispatched
Emergencies: dispatch typically within the hour. Urgent: typically same day. Routine: typically within a few business days.
Owner Notified for Major Work
Repairs under $500 are typically paid from your maintenance reserve. Larger repairs are reviewed with you before work begins.
Work Completed & Documented
Before/after photos, itemized invoice, and work notes are uploaded to your portal. The work order closes when you can see the result.
Service 04
Inspections & Property Oversight
Inspections are what separate property management from property collection. A property that's inspected on a consistent schedule holds its value; one that isn't develops problems that compound silently. That's why we inspect every property we manage every 6 months.
Regular inspections are where we catch the issues residents don't report — a slow plumbing leak under a sink, a fence panel starting to rot, a gutter issue that's going to become a roof issue. Each inspection is respectful of the resident's privacy and focused on the property's long-term health. Findings are documented with photos and shared in your owner portal. Small issues get scheduled for repair, and larger concerns are brought to you for a decision.
How It Works
Scheduled Inspection
Every 6 months, scheduled with proper notice to the resident.
Photo Documentation
Property condition documented with photos, focused on maintenance and long-term condition.
Report & Follow-up
Findings shared in your owner portal. Repairs scheduled, and larger items brought to you for a decision.
Brokerage Services
Your Bridge to the Right Property — and the Right Buyer
Ready to Sell
We price the property against real market comparables, prepare and present it to qualified buyers, and negotiate the terms on your behalf — keeping you informed at every stage through to the closing table.
Leasing-Only Service
Tenant Placement Services for Self-Managing Landlords
Not looking for full management? We can help you find, screen and sign a qualified tenant, then hand the property back to you to manage.
Find a tenant, keep managing your rental
Available in Houston and San Antonio. Interested? Contact us to learn more about scope and pricing, with no obligation.
Pricing
Transparent Pricing — No Surprises
One simple percentage, published up front. No flat-fee fine print.
Property Management Fee
8% of monthly rent
Portfolio discounts down to as little as 6% for owners with multiple properties.
Leasing and renewal fees are quoted during your free consultation, based on your property. No hidden charges. No vendor invoice markups. No "administration" fees tacked on. Before you sign a management agreement, you'll see every fee spelled out in writing — and every line item will match what you see on your monthly statements.
Request Our Full Fee ScheduleReady to See Newera in Action?
Schedule a free consultation. We'll analyze your property, answer your questions, and show you exactly how we'd manage it — before you commit to anything.